Privacy Policy

Introduction

Welcome to the ROW DTLA website ("Website") and our social media platforms ("Social Platforms") (collectively, the "Services"). ALAMEDA SQUARE OWNER LLC, a limited liability company (“ALAMEDA SQUARE OWNER LLC”, “ROW”, “ROW DTLA”, “us” or “we”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.  

Information We Collect

Personal Information

When you use the Services, we may collect personal information that you provide to us voluntarily. This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information (if applicable)
  • Any other information you choose to provide

Non-Personal Information

We may also collect non-personal information about you automatically when you access the Services. This information may include:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Referring website addresses
  • Pages viewed
  • Links clicked

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Services. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

How We Use Your Information

  • We may use the information we collect in the following ways:
  • To provide, operate, and maintain the Services
  • To improve, personalize, and expand the Services
  • To understand and analyze how you use the Services
  • To develop new products, services, features, and functionality
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes
  • To process your transactions and manage your orders
  • To send you emails
  • To find and prevent fraud
  • To comply with legal obligations

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

United States

If you are a resident of the United States, you have the right to:

  • Access the personal information we have about you
  • Correct any inaccurate or incomplete personal information
  • Request deletion of your personal information
  • Opt-out of the sale of your personal information, if applicable

European Union (GDPR)

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR). These rights include:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have 60 days to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Third-Party Websites

The Services may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ROW DTLA  
777 Alameda Street
Los Angeles, CA 90021
Phone: (213) 988-8890
Email: info@rowdtla.com

By using the Services, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.