About this experience As an entrepreneur, there are a hundred things that you need to do every day to manage and grow your business. But the single most important, valuable thing you can do is talk to your customers. Making it easy for your customers to reach you via chat and engaging in meaningful conversations can be a huge driver for the growth of your business. Discover how conversational tools can build trust, increase sales and help retain life-long customers. Additional information To ensure you don’t miss a thing, please bring your laptop or a pen and paper to take notes. Feel free to arrive early to explore our space, network with others over a cup of coffee, and get comfortable before your class starts. Accessibility We aim to ensure that people have equal access to all Shopify experiences. Our Shopify space is accessible, but if you require additional accommodations or have any general questions or concerns regarding experience accessibility please contact: losangeles@shopify.com